Privacy Policy

Last updated: September 17, 2024

This Privacy Policy describes how Pesk Wadrun ("we," "us," or "our") collects, uses, stores, and protects information about you when you access or use our platform and services available at peskwadrun.com. By using our services, you agree to the practices described in this document. If you do not agree, please discontinue use of our platform.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit when interacting with our platform, including but not limited to:

Full name and contact details such as email address and phone number
Account registration credentials including username and password
Billing and payment information when purchasing access to courses or services
Profile details you choose to add, such as a profile photo or educational background
Messages, feedback, or support requests you send to us
Responses to surveys, assessments, or course-related activities

1.2 Information Collected Automatically

When you access our platform, certain technical data is collected automatically through standard web technologies:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Device identifiers and screen resolution
Pages visited, time spent on each page, and navigation paths
Referring URLs and search terms used to reach our platform
Session timestamps and interaction logs

1.3 Cookies and Similar Technologies

We use cookies, local storage, and similar tracking technologies to maintain session state, remember your preferences, and analyze platform usage. You may configure your browser to refuse cookies, though some features of the platform may not function correctly as a result. We use the following categories of cookies:

Essential cookies: Required for the platform to function, including authentication and security
Functional cookies: Store your preferences such as language settings and playback options
Analytics cookies: Help us understand how users interact with content so we can improve the experience

1.4 Information from Third Parties

We may receive information about you from third-party services integrated with our platform, such as payment processors, identity verification providers, or social login services if you choose to use them. We handle such data in accordance with this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to purchased content
To process payments and deliver receipts or invoices
To personalize your learning experience and track your progress through course material
To communicate with you about your account, updates, or changes to our services
To send educational notifications, course reminders, or announcements you have opted into
To respond to your support inquiries and resolve technical issues
To detect, investigate, and prevent fraudulent activity or unauthorized access
To analyze aggregate usage patterns and improve our platform, content, and features
To comply with applicable legal obligations

We do not use your personal information to make fully automated decisions that produce significant legal or similarly consequential effects without providing you an opportunity to seek human review.

3. Legal Basis for Processing

We process your personal information based on one or more of the following grounds:

Contract performance: Processing is necessary to fulfill our obligations to you under the terms of service
Legitimate interests: We have a legitimate interest in operating and improving our platform, provided this does not override your rights
Consent: Where you have given explicit consent, such as for marketing communications
Legal obligation: Processing required to comply with applicable law or regulatory requirements

4. Sharing and Disclosure of Information

4.1 Service Providers

We share information with trusted third-party vendors who perform services on our behalf, including payment processing, cloud hosting, email delivery, analytics, and customer support tooling. These providers are permitted to use your data only as directed by us and are bound by confidentiality obligations.

4.2 Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of our users or the public, or respond to lawful requests from governmental authorities.

4.4 Aggregated or De-identified Data

We may share aggregated, anonymized data that cannot reasonably be used to identify you with partners, researchers, or the public for educational or analytical purposes.

4.5 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

5. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services. When you close your account, we will delete or anonymize your data within a reasonable period, except where we are required to retain it for legal, regulatory, or legitimate business purposes such as resolving disputes or enforcing our agreements.

Anonymized or aggregated data derived from your activity may be retained indefinitely for analytical and reporting purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security assessments.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorized activity.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request that we delete your personal data, subject to certain exceptions
Restriction: Request that we limit the processing of your data in certain circumstances
Portability: Request a structured, machine-readable copy of data you have provided to us
Objection: Object to processing based on legitimate interests or for direct marketing purposes
Withdrawal of consent: Where processing is based on your consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at support@peskwadrun.com. We will respond to your request within a reasonable timeframe and may need to verify your identity before proceeding.

8. Communications and Marketing

We may send you service-related communications that are necessary for your use of the platform, such as account confirmations, payment receipts, and security alerts. These messages are not optional while your account is active.

With your consent, we may also send promotional communications about new courses, features, or educational content. You may opt out of marketing emails at any time by clicking the unsubscribe link in any such message or by contacting us directly. Opting out of marketing communications does not affect delivery of essential service messages.

9. Children's Privacy

Our platform is not directed at children under the age of 16. We do not knowingly collect personal information from individuals in this age group. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at support@peskwadrun.com and we will take steps to remove that information promptly.

10. Third-Party Links and Integrations

Our platform may contain links to third-party websites, tools, or embedded content. This Privacy Policy applies only to our platform and services. We are not responsible for the privacy practices of any third-party sites and encourage you to review their respective privacy policies before providing any personal information.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer personal data across borders, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of our platform after any changes become effective constitutes your acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us through any of the following channels:

Email: support@peskwadrun.com
Phone: +380 53 676 3527
Postal address: Pesk Wadrun, Shchyretska St, 36/12, Lviv, Lviv Oblast, Ukraine, 79000

We are committed to addressing your concerns and resolving any issues related to your privacy in a timely and transparent manner.